FAQs

WHY HAVE I NOT RECEIVED AN UPDATE REGARDING MY RECENT ORDER?
Once you have placed your order, we please kindly ask to allow 14-28 working days (monday/friday) for the production of the fairings, the fairings will undergo our moulding and paint process and once ready we will provide photos for your approval. Unfortunately we don’t provide updates during the process as it significantly slows down production. If you haven’t heard from us with ready photos after 28 days please contact us.
Fairing kits are shipped daily via our express service. Please allow 3 to 7 days for processing and dispatch, and expect to receive your tracking number within 7 days.

If your tracking ID isn’t showing movement but shows label created, this means that your fairing kit is currently in transit. During this time the fairing kit is not being shipped with Fedex or UPS but is with a courier that does not show active tracking ID movement. Once the kit arrives in the destination country it will be cleared by Customs before being handed for FedEx or UPS ground delivery. Once the ID has been activated we expect around 3-5 days for delivery. If after the advised 25-35 days for delivery has passed, please contact us so we can contact the courier to get further information.

Absolutely—that is no problem at all. At AK CARBON, we specialize in fulfilling custom orders. Simply click the “Contact Us” tab at the top of our website to get in touch with us regarding your design ideas; just send us a photo, and we will work closely with you to help bring your vision to life. Please note that some custom designs may incur a small additional fee.

Yes, drop us a message using the ‘Contact Us’ tab at the top of the website and we will be more then happy to write a quote for the parts that you need, painted or unpainted. However we can not guarantee that colors will match 100%